Welcome to Raw Magic. By accessing or using our website, www.therawmagic.com, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.
1. General Information
This website is owned and operated by Raw Magic. Throughout the website, the terms “we”, “us”, and “our” refer to Raw Magic. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are using the website under the supervision of a parent or legal guardian.
3. Products & Services
Raw Magic offers handcrafted bath, body, skincare, and wellness products including soaps, scrubs, bath salts, body care products, face masks, and related items. We reserve the right to:
- Modify or discontinue products without prior notice
- Limit quantities of any product
- Refuse or cancel orders at our discretion
4. Product Information
We strive to display product descriptions, ingredients, colours, packaging, and images as accurately as possible. However:
- Actual colours may vary depending on screen settings
- Handmade and naturally derived products may show slight variations in texture, fragrance, or appearance
Such variations shall not be considered defects.
5. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR). We reserve the right to change pricing at any time without prior notice. Payments are processed through secure third-party payment gateways. Raw Magic does not store card or banking details on its servers.
6. Shipping & Delivery
Orders are processed and shipped as per our Shipping Policy. Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances. Raw Magic shall not be held liable for delays caused by third-party courier partners.
7. Returns, Refunds & Cancellations
Please refer to our:
- Return & Refund Policy
- Cancellation Policy
before placing an order. By purchasing from our website, you acknowledge and agree to these policies.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security or functionality
- Copy, distribute, or exploit website content without written permission
9. Intellectual Property
All content on this website, including:
- Logo
- Brand name
- Product images
- Graphics
- Text
- Packaging designs
- Website content
is the intellectual property of Raw Magic and may not be copied, reproduced, or used without prior written consent.
10. Limitation of Liability
Raw Magic shall not be held liable for:
- Allergic reactions caused by ingredients listed on product packaging or descriptions
- Misuse of products
- Indirect or incidental damages arising from the use of our products or website
Customers are advised to read ingredient lists carefully and perform a patch test before use.
11. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.
12. Changes to Terms & Conditions
Raw Magic reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting on the website.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Mumbai, Maharashtra.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Raw Magic
Mumbai, Maharashtra, India
Email: hello@rawmagic.com
Phone: +91 98928 32178