At Raw Magic, accessible from www.therawmagic.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment-related information
- Order history
- IP address and browser/device information
We only collect information necessary to process orders, improve customer experience, and provide support.
2. How We Use Your Information
Your information may be used for the following purposes:
- Processing and delivering orders
- Providing customer support
- Sending order updates and notifications
- Improving our website, products, and services
- Preventing fraudulent transactions
- Sending promotional offers or marketing communications (only where permitted)
We do not sell or rent your personal information to third parties.
3. Payment Information
Payments made on our website are processed through secure third-party payment gateways. Raw Magic does not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve website functionality. You may choose to disable cookies through your browser settings. However, some features of the website may not function properly as a result.
5. Third-Party Services
We may use trusted third-party service providers for:
- Payment processing
- Shipping and delivery
- Website analytics
- Marketing and communication services
These third parties may access limited information only to perform services on our behalf and are expected to maintain the confidentiality of your information.
6. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.
7. External Links
Our website may contain links to third-party websites. Raw Magic is not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
8. Your Consent
By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
Raw Magic reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be updated on this page with immediate effect upon posting.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: hello@rawmagic.com
Phone: +91 98928 32178