Raw Magic — Product FAQs
Website Reference Document
Melt & Pour Soaps
(Rainbow, Watermelon, Mr. Yellow, Blue Love, Ubtan, Lemongrass, Kesar Chandan)
Q: What is a Butter Soap aka Melt & Pour soap?
A: Melt & Pour soaps are handcrafted using a ready soap base that is melted, blended with skin-friendly ingredients, and hand-poured into designs. This method allows for creative colours, shapes, and fun designs while still delivering gentle, effective cleansing.
Q: Are these soaps safe for kids?
A: Yes. Most Raw Magic Melt & Pour soaps are suitable for kids and adults. The Rainbow, Watermelon, Mr. Yellow, and Blue Love soaps are specifically designed for family use. The Ubtan and Kesar Chandan variants are recommended for adults and older children (8+ years). The Lemongrass soap is for adult use only.
Q: Are these soaps free from SLS and parabens?
A: Yes. All Raw Magic Melt & Pour soaps are free from SLS (Sodium Lauryl Sulphate) and parabens.
Q: What skin types are these soaps suitable for?
A: Most variants are suitable for normal, dry, and sensitive skin. The Ubtan and Kesar Chandan soaps offer mild exfoliation and are best for adults. If you have very sensitive or allergy-prone skin, we recommend a patch test before regular use.
Q: Do these soaps moisturise the skin?
A: Yes. All our Melt & Pour soaps are formulated with a Triple Butter Blend (Cocoa Butter, Mango Butter, Shea Butter), Coconut Oil, Almond Oil, and Glycerin to help maintain the skin's natural moisture while cleansing.
Q: What is the net weight and shelf life?
A: Each bar is 100 g. Shelf life is 12 months from the date of manufacture when stored in a cool, dry place.
Q: How do I store the soap?
A: Keep the soap on a well-drained soap dish away from direct water exposure. Avoid leaving it in standing water between uses, as this softens the bar faster.
Q: Can I use these soaps on my face?
A: These soaps are formulated for body use. For facial skin, especially sensitive or acne-prone skin, we recommend using a product specifically formulated for the face.
Q: What is the difference between your Melt & Pour and Cold Process soaps?
A: Melt & Pour soaps offer light, refreshing cleansing with vibrant designs — ideal for daily family use. Cold Process soaps are made from scratch using a traditional saponification process, retaining naturally occurring glycerin for a richer, more moisturising cleanse. Cold Process soaps are cured for approximately 2 months before they are ready to use.
Q: Are the soaps available in multi-packs?
A: Yes. All Melt & Pour soaps are available in Pack of 1, 3, 4, and 6 — making them ideal for gifting.
Cold Process Soaps
(Neem, Charcoal, Sandalwood, Rosemary)
Q: What makes a Cold Process soap different?
A: Cold Process soaps are made from scratch by blending oils and butters through a natural saponification process. This method retains naturally occurring glycerin in the soap, which contributes to a more moisturising and skin-comfortable cleansing experience compared to most commercial soaps.
Q: Does Cold Process soap contain lye (Sodium Hydroxide)?
A: Sodium Hydroxide is used during the soap-making process. However, through saponification, the lye fully reacts with the oils and is no longer present in the finished soap. The final bar is safe and gentle for regular use.
Q: Are Cold Process soaps suitable for sensitive skin?
A: The Neem, Sandalwood, and Rosemary variants are suitable for dry, normal, and sensitive skin. The Charcoal soap is designed for oily and acne-prone skin and is recommended for adult use only. If you have highly reactive skin, a patch test is recommended before use.
Q: Are these soaps free from SLS and parabens?
A: Yes. All Raw Magic Cold Process soaps are free from SLS and parabens.
Q: Which Cold Process soap is best for acne-prone skin?
A: The Charcoal Cold Process Soap is best suited for oily and acne-prone skin. It contains Activated Charcoal to help lift excess oil and surface impurities, along with Tea Tree and Bergamot Essential Oil for a fresh, clean result.
Q: Which variant is best for dry or sensitive skin?
A: The Neem and Sandalwood soaps are well-suited for dry and sensitive skin. The Neem soap also works well for skin that feels itchy or easily irritated.
Q: Are Cold Process soaps safe for kids?
A: The Neem, Sandalwood, and Rosemary soaps are recommended for adults and older children (8+ years). The Charcoal soap is for adult use only. These are not designed for young children.
Q: What is the net weight and shelf life?
A: Each bar is 100 g. Shelf life is 12 months from the date of manufacture when stored in a cool, dry place.
Q: Are Cold Process soaps available in multi-packs?
A: Yes. All Cold Process soaps are available in Pack of 1, 3, 4, and 6.
Whipped Body Wash
(Blue Moon, Galaxy)
Q: What is a Whipped Body Wash?
A: A Whipped Body Wash is a soft, airy, cream-textured cleanser that is different from liquid body washes. Its light, whipped consistency spreads easily on damp skin, creates a smooth lather, and rinses clean without leaving the skin dry or tight.
Q: How do I use a Whipped Body Wash?
A: Take a small amount, massage onto damp skin, work into a gentle lather, and rinse off. For enhanced lather, it can also be used with a loofah or bath sponge.
Q: Is it SLS-free?
A: Yes. The Whipped Body Wash is free from SLS (Sodium Lauryl Sulphate) and parabens. It uses mild, skin-friendly cleansers including Sodium Cocoyl Isethionate (SCI), Cocamidopropyl Betaine (CAPB), and Decyl Glucoside.
Q: Is this suitable for kids?
A: Yes. It is suitable for kids aged 5 years and above, and adults.
Q: What skin types is this suitable for?
A: It is formulated for dry to normal skin types.
Q: Does it leave a greasy feel after use?
A: No. The texture is designed to rinse clean without residue or a greasy after-feel. It leaves the skin feeling soft and comfortable.
Q: What is the difference between the two variants — Blue Moon and Galaxy?
A: The formula and ingredients are identical. The difference is fragrance: Blue Moon has a refreshing, modern, uplifting scent, while Galaxy has a fresh, water-inspired, calming aroma. Choose based on your fragrance preference.
Q: What is the net weight and shelf life?
A: Each jar is 140 g. Shelf life is 12 months from the date of manufacture.
Sugar Body Scrub
(Ocean Breeze, Citrus Crush, Coffee Creme, Coco-Vanilla)
Q: What makes this scrub different from a regular body scrub?
A: This is an emulsified sugar scrub — it combines gentle exfoliation with nourishing oils and mild cleansers. Unlike oil-only scrubs that leave a heavy residue, this scrub rinses clean while still leaving the skin soft. The sugar granules soften and gradually dissolve as you massage, offering controlled exfoliation without harsh abrasion.
Q: How do I use the Sugar Body Scrub?
A: Massage gently in circular motions on damp skin, rinse off thoroughly, and pat dry. Use up to 2–3 times a week.
Q: Is it suitable for daily use?
A: No. As an exfoliating product, daily use is not recommended. Use up to 2–3 times per week for best results.
Q: Is this scrub safe for sensitive skin?
A: It is formulated for dry to normal skin. Those with sensitive skin should patch test before use and avoid using it on broken, irritated, or sunburned skin.
Q: Does this scrub leave an oily residue in the shower?
A: No. The emulsified formula is designed to rinse off cleanly without leaving the shower floor slippery or oily residue on the skin.
Q: Is it SLS-free?
A: Yes. It is free from SLS and parabens. It uses mild cleansers: Sodium Cocoyl Isethionate (SCI), Cocamidopropyl Betaine (CAPB), and Decyl Glucoside.
Q: What is the difference between the four variants?
A: The formula, ingredients, and texture are identical across all four variants. The difference is fragrance only: Ocean Breeze (fresh, cool), Citrus Crush (bright, uplifting citrus), Coffee Creme (warm, rich coffee), and Coco-Vanilla (soft, creamy coconut-vanilla). Choose based on your scent preference.
Q: Is this suitable for kids or teenagers?
A: The Sugar Body Scrub is formulated for adult use. If you wish to use it on older children, we recommend a patch test first and adult supervision during use. Avoid use on broken or sensitive skin.
Q: What is the net weight and shelf life?
A: Each jar is 125 g. Shelf life is 12 months from the date of manufacture.
Body Butter
Q: Is this Body Butter heavy or greasy?
A: No. Unlike traditional body butters that can feel heavy in warm climates, this formula uses Grapeseed Oil as a lightweight carrier alongside Shea Butter and Mango Butter. It is designed to absorb quickly and leave a non-sticky, non-greasy finish — making it comfortable for everyday use in Indian weather conditions.
Q: How do I use the Body Butter?
A: Take a small amount and massage onto clean, dry skin until fully absorbed. Suitable for daily use. Best applied after bathing when skin is clean and slightly warm.
Q: What skin types is it suitable for?
A: It is suitable for dry to normal skin.
Q: Does it contain parabens?
A: No. The Body Butter is free from parabens.
Q: What is the fragrance like?
A: The current variant has a clean, airy sea-breeze fragrance with a fresh, unisex character. It is not overpowering.
Q: Can I use it on my face?
A: This product is formulated for body use. It is not recommended for facial skin as it may feel too rich for the face and could clog pores, especially on oily or combination skin.
Q: What is the net weight and shelf life?
A: Each jar is 100 g. Shelf life is 12 months from the date of manufacture.
Aloe Vera Gel
Q: Is this aloe gel sticky?
A: No. The gel has a lightweight, non-sticky texture that absorbs quickly into the skin and hair without leaving any residue.
Q: Does this aloe gel contain fragrance or colour?
A: No. It contains no added fragrance and no added colour, making it suitable for those who prefer minimal, fuss-free skincare.
Q: Can I use this on my face?
A: Yes. It can be used on the face for hydration and a cooling feel. If you have very sensitive skin, we recommend doing a patch test before regular use.
Q: Can I use it on my hair?
A: Yes. It can be applied to hair lengths or scalp to help condition and manage dryness without weighing the hair down.
Q: Is it suitable for all skin types?
A: Yes. It is suitable for all skin types. Those with highly sensitive or allergy-prone skin should always patch test before use.
Q: Does it help with sunburn?
A: This aloe gel provides a cooling and soothing feel on sun-exposed skin. It is not intended to treat medical skin conditions.
Q: Does it reduce dark circles?
A: This aloe gel helps hydrate and refresh the under-eye area. It does not claim to treat or cure dark circles.
Q: Why does it contain a preservative?
A: Because aloe gel is water-based, a preservative is necessary to prevent bacterial and fungal growth and to keep the product safe throughout its shelf life. This is standard practice for any water-containing cosmetic product.
Q: How often can I use it?
A: It can be used daily on skin and hair as needed.
Q: Does it contain alcohol?
A: No. This aloe gel is alcohol-free.
Bath Salt
(Lemongrass, Lavender, Rose)
Q: How do I use Bath Salt?
A: Add 1–2 tablespoons to warm bath water and allow it to dissolve before stepping in. Soak and relax. Do not apply directly to dry skin.
Q: Can I use Bath Salt in a shower instead of a bath?
A: Bath Salts are designed for soaking in a tub. They are not suitable for direct skin application as a scrub unless specifically formulated for that purpose.
Q: What minerals are in the Bath Salt?
A: Each variant contains a blend of Epsom Salt and Dead Sea Salt, along with Baking Soda and Kaolin Clay for a balanced, comfortable soaking experience.
Q: What is the difference between the three variants?
A: The mineral base and formula are the same across all three. The difference is essential oil: Lemongrass (bright, citrus-herbal, uplifting), Lavender (soft, floral, calming), and Rose (refined, gentle floral). Choose based on the mood or experience you are looking for.
Q: Is Bath Salt safe for sensitive skin?
A: It is suitable for regular bath use. However, those with very sensitive skin, open wounds, or skin conditions should consult a doctor before using mineral bath salts.
Q: Can children use Bath Salt?
A: This product is not specifically tested for young children. For babies or toddlers, consult a paediatrician before use.
Q: Does Bath Salt leave a residue in the tub?
A: The mineral salts dissolve completely in warm water. However, this formula contains Kaolin Clay, which does not dissolve — it may settle at the bottom of the tub during your soak. A quick rinse of the tub after use is recommended as standard practice.
Q: What is the net weight and shelf life?
A: Each jar is 230 g. Shelf life is 12 months from the date of manufacture. For external use only.
Face Pack Powder
(Ubtan, Dead Sea Mud, Kaolin, French Green, French Pink)
Q: How do I use the Face Pack Powder?
A: Mix 1–2 teaspoons with rose water or plain water to form a smooth paste. Apply evenly on clean, damp skin. Leave for 8–10 minutes — do not allow it to crack fully dry. Rinse with lukewarm water and pat dry. Use 2–3 times weekly.
Q: Which variant should I choose for my skin type?
A: Dry & Sensitive skin: Kaolin. Normal to Combination skin or oily T-zone: Dead Sea Mud. Normal to Oily skin: French Pink. Oily & Acne-Prone skin: French Green. For a traditional herbal glow ritual: Ubtan.
Q: Can I mix two variants together?
A: Yes. Many customers blend variants to customise for their needs — for example, mixing Kaolin with French Pink for a balance of gentle cleansing and oil control.
Q: Can I add ingredients other than water or rose water?
A: Common additions include honey, aloe vera gel, or yogurt depending on skin type. However, Raw Magic does not specifically test these combinations. Patch test any new blend before use.
Q: Is the Ubtan Face Pack safe for daily use?
A: No. Clay and powder-based face packs are designed for 2–3 times weekly use, not daily. Daily use can over-dry or irritate the skin.
Q: Is the Ubtan variant suitable for sensitive skin?
A: The Ubtan pack contains Turmeric, Neem, and Chickpea flour — traditional ingredients that can occasionally cause reactions in highly sensitive individuals. A patch test is strongly recommended before use.
Q: Do these face packs contain preservatives?
A: These are dry powder formulations, which do not require preservatives. Shelf life is 24 months when stored in a cool, dry place, away from moisture.
Q: What is the net weight and shelf life?
A: Each pack is 100 g. Shelf life is 24 months. Keep the lid tightly closed and store away from humidity.
Solid Perfume
(Woody Fresh, Blue Sea, Floral Amber, Oud)
Q: What is a Solid Perfume?
A: Our Solid Perfume is a Butter-wax-based fragrance in a compact, portable format. Unlike spray perfumes, it applies directly to pulse points with your fingertip and stays close to the skin — giving a subtle, personal scent that is not overpowering.
Q: How do I apply Solid Perfume?
A: Apply a small amount to pulse points such as wrists, neck, or behind the ears. Reapply as desired throughout the day.
Q: How long does the fragrance last?
A: Approximately 4–5 hours, depending on skin type and environment. Dry skin tends to absorb fragrance faster; applying a light moisturiser before use can extend wear time.
Q: Is it travel-friendly?
A: Yes. The compact size makes it easy to carry in your pocket, bag, or purse. It is solid — no spillage risk, and safe for air travel.
Q: What is the difference between the four variants?
A: All four use the same base formula (Shea Butter, Beeswax, Sunflower Oil). The difference is fragrance: Woody Fresh (clean, modern woody, unisex), Blue Sea (mild, aqua-inspired, light), Floral Amber (floral-amber, expressive, feminine), and Oud (warm, deep, masculine).
Q: Is Solid Perfume suitable for all skin types?
A: Yes. The base formula is gentle and suitable for most adults. Those with nut allergies should note that Shea Butter and Sunflower Oil are used in the formulation.
Q: Does it stain clothes?
A: Apply to skin only, not directly on fabric. Allow the product to absorb before contact with clothing.
Q: What is the net weight?
A: Each Solid Perfume is 12 g. For external use only.
Car Perfume
(Woody Fresh, Blue Sea, Floral Amber, Oud, White Lotus)
Q: How does this Car Perfume work?
A: It is a glass hanging diffuser with a wooden lid. When you invert the bottle for 5–10 seconds, the wooden lid absorbs a small amount of fragrance oil. This oil then diffuses slowly into the air inside your car, providing a steady and comfortable scent.
Q: How do I use it for the first time?
A: Unscrew the wooden lid and remove the inner plastic stopper. Screw the wooden lid back on securely. Invert the bottle for 5–10 seconds to activate the wooden lid. Hang from the rear-view mirror. Re-invert every 4–5 days or whenever the fragrance feels lighter.
Q: How long does the fragrance last?
A: With regular activation (inverting every 4–5 days), it lasts up to approximately 2–3 months. Longevity may vary depending on climate and heat exposure inside the car.
Q: Is this Car Perfume alcohol-free?
A: Yes. It uses an alcohol-free fragrance oil, which gives a smoother, less sharp scent compared to alcohol-based car fresheners.
Q: What is the difference between the five fragrance variants?
A: The formula and diffuser design are identical. The difference is fragrance: Woody Fresh (clean, modern woody, unisex), Blue Sea (mild, aqua-fresh, calm), Floral Amber (floral-amber, expressive, refined), Oud (warm, deep, masculine), and White Lotus (distinctive, clean floral, sophisticated).
Q: Can I over-soak the wooden lid?
A: Yes, over-soaking can cause the oil to drip, which may stain car interiors. Only invert for 5–10 seconds at a time. Do not leave the bottle inverted.
Q: Is it safe around children and pets?
A: Keep away from children and pets. For ambient use only. Do not allow fragrance oil to contact skin or eyes.
Q: What is the net volume?
A: Each bottle is 10 ml. Glass bottle with wooden diffuser lid.
Closet Freshener
(Woody Fresh, Floral Amber, White Lotus, Lemongrass, Rose)
Q: How does the Closet Freshener work?
A: It is a wax-based tablet that releases fragrance gradually in enclosed spaces. The wax slowly diffuses scent into the surrounding area, providing a steady and gentle aroma over weeks.
Q: Where can I use it?
A: It is designed for enclosed spaces: wardrobes, drawers, shoe cabinets, and small storage areas. Place inside drawers or hang using the attached thread in wardrobes.
Q: How long does it last?
A: Approximately 2–2.5 months under normal conditions. Duration may vary depending on space size and ventilation.
Q: What is the difference between the five fragrance variants?
A: All variants use the same wax format and diffusion method. The difference is fragrance: Woody Fresh (clean, modern woody), Floral Amber (floral-amber, refined, feminine), White Lotus (distinctive, clean, sophisticated), Lemongrass (bright, citrus-herbal, uplifting), and Rose (soft, elegant floral). Choose based on your fragrance preference for your space.
Q: Is it safe to use near clothing?
A: Yes. The wax format does not drip or stain. It is designed specifically for use in wardrobe and storage spaces.
Q: Can I use it in a room instead of a wardrobe?
A: It is formulated for small enclosed spaces. In an open room, the fragrance may not be noticeable enough. For room use, the Reed Diffuser would be more effective.
Q: Can I use the Closet Freshener in a bathroom?
A: It is not recommended. Bathrooms have high humidity and frequent temperature changes, which cause moisture to settle on the wax surface and significantly reduce fragrance diffusion. The freshener will lose its scent much faster than its expected 2–2.5 months lifespan. For bathrooms, the Reed Diffuser is a better choice — it is specifically designed for that environment.
Reed Diffuser
(Woody Fresh, Floral Amber)
Q: How does a Reed Diffuser work?
A: The natural reeds absorb the fragrance blend from the bottle and gradually release it into the surrounding air. This provides a continuous, steady scent experience without any flame, heat, or electricity.
Q: How do I set it up?
A: Remove the outer cap and inner stopper. Secure the outer cap back on the bottle. Insert 3 reeds into the fragrance. Flip the reeds after a few hours for initial activation. Flip occasionally after that to refresh the scent.
Q: How long does it last?
A: Up to approximately 6–8 weeks, depending on ventilation, temperature, and reed usage. Warmer spaces increase diffusion speed.
Q: Can I control the intensity of the fragrance?
A: Yes. Use more reeds for stronger scent diffusion, fewer reeds for a more subtle experience. Flipping the reeds more often increases intensity temporarily.
Q: What spaces is this Reed Diffuser designed for?
A: It is designed specifically for compact spaces such as bathrooms and small enclosed areas such as office space. It is not sized for large rooms or open living spaces.
Q: Is the fragrance alcohol-based?
A: Yes. The formula uses an alcohol base, which helps the fragrance travel efficiently through the reeds and disperse into the air consistently.
Q: What is the difference between the two fragrance variants?
A: The formula, bottle, and reed design are identical. The difference is fragrance: Woody Fresh (clean, modern woody, unisex) and Floral Amber (refined floral-amber, expressive, not too sweet). Choose based on your preferred fragrance for your bathroom or small office space.
Q: What is the net volume and shelf life?
A: Each bottle is 20 ml and includes 3 reeds. Shelf life is 12 months. For ambient use only.
Essential Oils
(Lemongrass, Lavender, Rose, Rosemary)
Q: How can I use Raw Magic Essential Oils?
A: They are intended for external aromatic use: in aroma diffusers, bath salt blends, potpourri, home fragrance, and DIY aromatic applications. They are not intended for direct skin application without dilution.
Q: Can I apply Essential Oil directly to my skin?
A: No. Essential oils must always be diluted in a carrier oil (such as sweet almond oil or coconut oil) before applying to skin. Direct application without dilution can cause irritation or sensitisation.
Q: How many drops should I use in a diffuser?
A: Typically 3–5 drops in a standard aroma diffuser with water, depending on the size of your room and your fragrance intensity preference.
Q: Are these Essential Oils safe for children?
A: Keep all essential oils out of reach of children. Some essential oils are not safe for young children even when diffused. Consult a professional before using essential oils around infants or young kids.
Q: What is the difference between the four variants?
A: Each variant is a single essential oil with its own aromatic character: Lemongrass (bright, citrus-herbal), Lavender (soft, floral, calming), Rose (refined, elegant floral), and Rosemary (fresh, herbal, invigorating). They can be used individually or blended.
Q: What is the shelf life?
A: 24 months from the date of manufacture. Store in a cool, dry place away from direct sunlight. Keep the cap tightly closed after use.